Shipping
Shipping is UPS ground and orders are filled and shipped usually day of order if before 2pm EST. All orders ship from West Palm Beach Florida and should arrive between 7-10 business days. Contact us if you'd like to expedite or need other shipping options.
Returns
Chilling The Most Inc. is a retailer of Thermos. Thermos warrants this Thermos brand product to be free from any defects in material or workmanship five years from date of purchase. We will, at our option, repair or replace any product component part that fails to conform to this warranty within 30 days after its receipt by our factory service department. IN NO EVENT WILL THERMOS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. Some states or provinces do not allow the exclusion of incidental, consequential or special damages, so the preceding exclusion may not apply to you. This is a factory guarantee. Do not return this product to the retailer. Send defective product directly to:
Thermos L.L.C. – Warranty Service
355 Thermos Road
Batesville, MS 38606
1 800 831 9242
